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Frequent questions
What is the tourist tax?
The tourist tax is a tax that the traveler has to pay when visiting a country or a specific location. This tax is collected at the accommodation.
How can I know the facilities that the apartment or house has?
During the search and reservation process you will have the possibility to review the description of the property, its facilities, situation, characteristics, etc.
Do I have to notify if I anticipate arriving later than 20:00?
Send us an email to info@villaservice.com, call us (+34) 977691515 or send a WhatsApp to (+34) 686274620 at least 24 hours before the day of arrival.
How do I make a reservation for someone else?
The holder of the reservation must be an adult staying in the apartment. If you want to make a reservation for another person, you must do so with that person's data.
What should I do if I want to hire a parking space during my vacation?
We have parking spaces to rent for days. Check availability by email info@villaservice.com, telephone (+34) 977691515 or by sending a WhatsApp to (+34) 686274620.
What is the minimum age to be able to book?
18 years old.
Can I stay with my pet?
Animals are not allowed in our apartments or houses.
How can I contact Villa Service?
You can contact us by email info@villaservice.com, telephone (+34) 977691515 or send a WhatsApp to (+34) 686274620.
Can I make reservations for the same day?
Subject to availability Call our office directly (+34) 977691515
Can I extend or reduce the stay once at the destination?
Booking cannot be reduced once at destination. The extension can be done in accordance with availability.
What do I do if I do not receive the reservation confirmation email?
If after 48 hours you do not receive the email with the details of your reservation, please contact us via email info@villaservice.com, telephone (+34) 977691515 or send a WhatsApp to (+34) 686274620.
How can I search for a specific apartment or house?
In the upper right part of the web there is a magnifying glass where you can search by property name.
What is the usual time for check-in and check-out?
Our arrival time is in the afternoon, from 5:00 p.m. to 8:00 p.m. The departure time is at 10:00 in the morning.
How do I know if my reservation has been confirmed successfully?
You will receive an email with the details of your reservation, once the reservation request has been approved.